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Terms and conditions

Accessibility statement for CityWide Auto Rentals

We want everyone who visits the CityWide Auto Rentals website to feel welcome and find the experience rewarding.

What are we doing?

To help us make the CityWide Auto Rentals website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.
The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the CityWide Auto Rentals website.

How are we doing?

We’ve worked hard on the CityWide Auto Rentals website and believe we’ve achieved our goal of Level AA accessibility. We monitor the website regularly to maintain this, but if you do find any problems, please get in touch.

Let us know what you think

If you enjoyed using the CityWide Auto Rentals website, or if you had trouble with any part of it, please get in touch, using our contact page.

 

Privacy Policy for CityWide Auto Rentals Mobile App

Effective Date: April 1, 2025

At CityWide Auto Rentals, we value your privacy. This Privacy Policy explains how our mobile application, [CityWide Auto Rentals] ("the App"), collects, uses, shares, and protects your information when you use the App. This section applies specifically to the App and is separate from the Privacy Policy for the CityWide Auto Rentals website, outlined above.

Information We Collect
- **Personal Information**: When you use the App, we may collect personal information such as your name, email address, phone number, and payment information (e.g., for booking rentals). If you create an account, we collect your account credentials (e.g., username and password).
- **Location Data**: The App may collect your precise or approximate location to provide location-based services, such as finding nearby rental locations. You can enable or disable location services in your device settings.
- **Device Information**: We collect device-specific information, such as your device model, operating system, unique device identifiers, and IP address, to optimize App performance.
- **Usage Data**: We collect information about how you interact with the App, such as pages visited, features used, and crash reports, to improve functionality.
- **Third-Party Data**: If you log in via third-party services (e.g., Google or Apple), we may collect information like your name or email from those services, subject to their policies.

How We Use Your Information
We use the information we collect to:
- Provide and personalize App services, such as processing bookings and sending confirmations.
- Improve the App’s functionality and user experience.
- Communicate with you, including sending service updates or promotional offers (you can opt out of marketing communications).
- Analyze usage trends to enhance our services.
- Comply with legal obligations.

Sharing Your Information
We do not sell your personal information. We may share your information with:
- **Service Providers**: Third-party vendors (e.g., payment processors, cloud hosting services) who help operate the App, subject to confidentiality agreements.
- **Legal Authorities**: If required by law or to protect our rights, we may disclose your information to law enforcement or other authorities.
- **Business Transfers**: In the event of a merger, acquisition, or sale, your information may be transferred as part of our business assets.

Data Security
We use industry-standard measures, such as encryption and secure servers, to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Account Deletion
If you create an account in the App, you can request deletion by contacting us at [insert contact email, e.g., img]. We will delete your account and associated personal information within [timeframe, e.g., 30 days], subject to legal obligations.

Your Choices
- **Location Data**: You can disable location services in your device settings, though this may limit some App features.
- **Marketing Communications**: Opt out of promotional emails by clicking “Unsubscribe” in our emails or contacting us.
- **Cookies and Tracking**: The App may use cookies or similar technologies. You can manage these in your device or browser settings.

Children’s Privacy
The App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn such data has been collected, we will delete it.

Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via the App or email. The updated policy will be posted here with a revised “Effective Date.”

Contact Us
If you have questions about this Privacy Policy, please reach out via our [contact page](https://citywideautorentals.com/contact-us).

This Privacy Policy for the App is part of our commitment to transparency and compliance with applicable laws, including the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR), where applicable.